This may be happening due to any of the below reasons. Please check our tips on how to resolve this issue.
1. Observe Stop Levels
One of the most common reasons behind seeing this error on the platform is setting pending orders inside the spread. Make sure you observe stop levels/current spread while setting up pending order entry and exit points.
2. Choose the right pending order
Make sure you have chosen the right pending order and are aware of how entry levels work.
Here is a brief guide on how to set up the pending order price (while opening a trade):
Order Type | Price Direction |
---|---|
Buy Stop | Set above current Ask price |
Buy Limit | Set below current Ask price |
Sell Stop | Set below current Bid price |
Sell Limit | Set above current Bid price |
3. Ensure the Stop Loss and Take Profit prices are set in the right direction:
Order Type | Pending order | Price Direction |
---|---|---|
Buy | Stop Loss | Below opening price |
Take Profit | Above opening price | |
Sell | Stop Loss | Above opening price |
Take Profit | Below opening price |
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